Traveloka is an Indonesia-based unicorn that provides online flight and hotel booking services, which is currently expanding rapidly into Southeast Asia and Australia. In recent times, Traveloka has expanded to offer lifestyle products and services, such as sightseeing tickets, leisure activities, car rentals, airport transfers, restaurant table reservations and vouchers.

Brief about Traveloka

  • As the leading online travel agency in Southeast Asia, Traveloka meets a variety of travel needs on one platform, helping customers have wonderful trips with loved ones. Traveloka offers flight bookings, hotel rooms, train tickets, airline + hotel packages, attractions & activities, telecommunications products, airport transfers, and bus tickets.
  • With more than 100 domestic and international airline partners, Traveloka offers more than 200,000 flight routes worldwide. Huge hotel room warehouse with many types of accommodation such as hotels, apartments, motels, homestays, villas and resorts. With Traveloka, customers have more than 40 payment methods in Indonesia, Thailand, Vietnam, Malaysia, Singapore and the Philippines. In addition, Traveloka offers 24/7 customer support in the local language.
  • With over 30 million downloads, the Traveloka mobile app is the most popular travel booking app in the region.

Advantages when booking at Traveloka

  • Cheap prices every day with special app-specific offers
  • Safe and flexible payment methods
  • 24/7 customer support
  • Real guests, real reviews
  • Integrating preeminent features, hotel booking
  • User-friendly experience

Find & book cheap hotels in 8 easy steps!

Step 1: Visit the website immediately to discover the best deals for you at Traveloka!

Book now on the web

Download on Google PlayDownload on Google PlayDownload on the App StoreDownload on the App Store

Step 2: After logging in with an account Facebook or Google. Please enter full information about the place you want to rent the hotel, including: City, Check-in date, Number of nights, Number of guests and number of roomsthen select Find a hotel.

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Step 3: Select the appropriate hotel, then select Payment upon check-in

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Step 4: You can browse through hotel photos and basic information, then select Book now to make a reservation.

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Step 5: Select the appropriate room type then select Book now

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Step 6: Here, please fill in all the information including: Name, Phone number, Email, select Special Request type.

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Then choose Continue booking

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Step 7: You can make payments in the following ways: Payment card, Bank transfer, In-store, Domestic ATM card.

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Step 8: The system will process and provide you with room number and reservation code. So you have successfully booked a room at Traveloka!

Book now on the web

Download on Google PlayDownload on Google PlayDownload on the App StoreDownload on the App Store

If you have any problems with registration and service activation, please contact Traveloka

  • Address: 2nd, 3rd and 7th floors, An Phu Plaza Building, 117-119 Ly Chinh Thang, Ward 7, District 3, City. Ho Chi Minh, Vietnam.
  • TEL: 19006978
  • Website:

Frequently asked questions when booking at Traveloka

Credit card transaction failed

In some cases, the payment process may take longer than usual. If the first transaction is unsuccessful, please check the status of your booking in the My Bookings section. Once you are sure that your payment has failed, you can proceed to pay again. Make sure you enter your credit card information correctly.

How do I know if Traveloka has received payment for my booking?

If you are logged in to your Traveloka account, you can view the payment status of your booking under My Bookings. Or you can check it out on Traveloka’s homepage by clicking Restore Booking.

How to pay for my booking

After filling in the booking details, select a payment method, then select the Pay with button. Please make sure you pay before the allotted time limit. To check how much time you have left before you have to complete your payment, please go to the Transaction List page.


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