Citibank is one of the major international banks established in the US and has a branch in Vietnam. As a bank with many branches around the world, Citibank receives a lot of attention and trust from customers. Many customers want to come to Citibank to transact and work but do not know what Citibank’s working hours are? Does Citibank work on Saturday morning??

In this article, will answer these questions for you.

About Citibank

Citibank, whose full name is First National city Bank of New York, is headquartered in the United States. Citibank was established in 1812, present in Vietnam since 1975, but it was not until 1993 that Citibank set up its headquarters in Vietnam in Hanoi.

Since operating in Vietnam until now, Citibank has had a wide coverage throughout the country when 6 large branches are located in Hanoi and Ho Chi Minh City. Thanks to constant efforts and striving, Citibank has gained absolute trust from customers and has become a prestigious business partner of many large companies and corporations.

Citibank - US headquarters
Citibank – US headquarters

In Vietnam, Citibank’s operations are divided into two main segments: Retail banking and corporate banking.

  • Retail banking sector at Citibank providing payment account services, savings and foreign currency deposits. Customers can freely access Citibank using services 24 hours a week and 7 days a week by internet through Citibank Online. Citibank products provide customers with financial management resources and solutions for Citibank account holders.
  • Banking for businesses at Citibank has the task of providing solutions for companies and investors in their own strategy. To access the market capital of companies, investors and execute cash transfers and transactions.

If you are one of the “intrinsic” customers at Citibank but do not know the working hours of Citibank. Does Citibank work on Saturday mornings? Then the following content will help you answer this question, helping you to avoid wasting time if you mistakenly go to the time when Citibank is not working.

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Citibank banking hours updated in 2022

Citibank offers a fixed working schedule from Monday to Friday for all Citibank branches and transaction offices present in Vietnam.

Citibank business hours 2022
Citibank business hours 2022

Customers can come to trade from Monday to Friday at specific time frames as follows:

  • Morning opening hours: 8:30am – 12:30pm
  • Afternoon operating hours: From 13:30 to 17:30 (note that the transaction time at the counter is only until 16:30)

Does Citibank work on Saturday mornings?

Customers can follow the schedule that the bank has distributed above to go to Citibank for transactions. However, there are still cases when the transaction process fails and you want to go to Citibank on Saturday to work. So does Citibank work on Saturday mornings? The answer for you is “no”.

Citibank does not work Saturday and Sunday mornings. You need to update Citibank’s business hours to arrange your work and come to Citibank before closing for assistance.

In addition, Citibank also does not work on public holidays as prescribed by the State.

Transactions at Citibank during working hours need to pay attention to what?

Got an answer to the question “Does Citibank work on Saturday mornings?” And now as a Citibank in 2022, you need to pay attention to Citibank in the right banking hours to receive support in the most convenient and fastest way. In addition, when making transactions at Citibank, you should note the following points:

Transactions at banks and Citibank’s transaction offices must be queued and numbered in order. Therefore, in order to avoid a long wait and your transaction may be pushed to another day, you should proactively arrive before business hours so that your transaction can take place faster.

When you go to the bank, you should bring all the necessary documents. If you do not bring enough documents, you will not be able to make any transactions at Citibank.

If you have cash transactions, you should proactively arrive earlier because bank funds will close 1 hour earlier than the business hours specified by the bank.

Citibank contact information

In order to help you contact Citibank when you have problems in a transaction that you cannot come to the bank or that time frame is not available Citibank. would like to provide customers with Citibank hotline, Citibank transaction office information so that you can conveniently contact.

Citibank banking hotline 24/7

Citibank is an international bank with worldwide customer service. You can completely receive a consultation in the period from 6:30 to 22:30 every day of the week.

You do not need to worry about time limits or geographical distances, because no matter how much time it takes, as well as the distance anywhere Citibank is happy to advise you.

  • Citibank hotline: (84 28) 3521 111 (free call charge)
  • Citibank hotline number: (84 28) 3521 118
  • Fax Number: ( 84 28) 3521 1510

When you call the hotline at Citibank, you will be supported with the following services:

  • Advice for loan packages, mortgage or mortgage interest rates.
  • Instructions for opening a credit card.
  • Support urgent credit card problems such as ATM card lock, credit card lock, account lock.
  • Support to open a savings account
  • Receive and resolve issues related to products or services at Citibank.

Information about Citibank’s transaction office

Citibank is a bank with transaction offices spreading from North to South in Vietnam. In the transaction room, customers will be supported and resolved quickly. The services that customers will receive when they come to the transaction office are:

  • Support opening and home delivery of cards at Citibank.
  • Support loan packages at Citibank.
  • Consulting investment services or investment consulting at Citibank.
  • Support insurance card opening services.
  • Advice on low interest savings packages. would like to suggest you transaction offices in Ho Chi Minh City and Hanoi so that you can get support for the above services as quickly as possible.

Transaction offices in Ho Chi Minh City area:

  • Citibank branch, 115 Nguyen Hue, Ben Nghe ward (08 3521 1111).
  • Citibank – ATM, 236 De Tham Street, Pham Ngu Lao Ward (08 3521 1111).
  • Citibank – ATM Tan Binh District, International Terminal, Tan Son Nhat Airport.
  • Citibank – ATM in District 2, An Phu New Urban Area, An Phu Ward, District 2.
  • Citibank – ATM, number 33-34A, Vo Van Tan street, ward 6, district 3.

Transaction offices in Hanoi area:

  • Citibank NA, No. 51, Xuan Dieu, Quang An.
  • Citibank NA, No. 33, Phu Doan Street.
  • Citibank NA, No. 7, Dinh Tien Hoang.
  • Citibank NA, No. 241, Xuan Thuy Street.
  • Citibank NA, Ha Noi Hotel Ltd., D8 Giang Vo.


Hope with the above article was able to fully answer your questions about Does Citibank work on Saturday morning?? Help you arrange your time, as well as help you take necessary notes before going to Citibank’s transaction office. Thank you for reading the article.


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