Currently, many customers are using BIDV’s services. But don’t know how to lock BIDV card online like in the main tree of his phone. If in the process of using the bank’s ATM card unfortunately lost or dropped somewhere. You need to proceed to lock your ATM card to ensure the safety of your card.

So now how does BIDV bank support customers to use card lock? With today’s article, let’s go to find out detailed information about this question.

Find out when to lock BIDV card?

When do I need to lock my ATM card? Currently, there are many customers of BIDV bank that require temporary or permanent card locking at the bank. Due to many different reasons, cardholders are required to unlock their cards. Here are the main reasons why you need to ask customers to lock their card such as:how to lock BIDV card online

  • If your ATM card is lost or lost, you need to lock your card.
  • Customers have no need to use the bank’s card at the moment. But will use it in the future, so you should lock the card to ensure safety.
  • People are using many cards and want to temporarily lock their BIDV cards so they don’t have to pay monthly fees.

Instructions on how to lock BIDV card when lost

Currently, there are many customers who fall into the above situations but do not know how to proceed to lock their ATM card. So are there ways to quickly lock the card in case of need? Take a look at our ways below.

How to lock BIDV card online on mobile phone

We can introduce you to BIDV’s ATM card lock. How to lock the card on your phone. To lock your ATM card, follow these instructions:how to lock BIDV card online

  • Step 1: You proceed to log in to the application installed on your phone.
  • Step 2: Then at the interface of the application, find and select the “Card service“.
  • Step 3: Then proceed to select the type of card the customer needs to lock displayed on the screen.
  • Step 4: Then at the bottom of the screen, you often choose the “Card Lock/Unlock“.
  • Step 4: Then you choose the reason to block the card as “Stop using” and select continue.
  • Step 5: Next, select continue to confirm everyone’s ATM card lock.

How to lock BIDV card through 24/7 call center

The next way you can lock the card right on your phone is to lock the card by calling the bank switchboard. To proceed, please call BIDV’s switchboard at: 1900 9247 or 024 22200 588. Then follow the instructions below.

  • Step 1: When calling, press 1 key to select Vietnamese.
  • Step 2: Then proceed to select 0 . key to be able to connect to the bank’s switchboard staff.
  • Step 3: Then meet the staff and ask for assistance in locking your ATM card.
  • Step 4: You need to provide some information to the bank switchboard to confirm that you are the cardholder.
  • Step 5: After that, the operator will confirm that your information is correct, and then will lock the ATM card for everyone.

Lock BIDV cards directly at transaction counters

Finally, how to permanently lock your ATM card, if you don’t want to use your card. And have the need to cancel the ATM card permanently. It is imperative that you go to a bank branch to be able to permanently block your card. To be able to lock your ATM card, you need to hold your identification document including ID card/CCCD and then go to a bank branch to lock the card to lock BIDV card online

When you arrive, you meet the bank staff and ask to lock your ATM card. The bank staff will issue you a form to fill out. You need to fill in the information on that form and then return it to the staff for confirmation. If the information you provide is correct, the bank staff will proceed to cancel the card.

After that, everyone needs to hand over the ATM card to the bank staff. The next step is to cancel the ATM card, this step will be canceled right in front of you by the bank. After that, the cancellation will be done on the banking system to complete.

Can a locked BIDV card be transacted?

Many customers have questioned whether BIDV’s ATM card can be traded after being locked. With this question we would like to answer you as follows. ATM card is a tool to support payment instead of cash. So if everyone’s ATM card is locked, the bank account will still work.

Your transactions are still active. Only cards cannot be transacted by cards. These can still be used through BIDV’s e-banking service.


Above is the information to help you know how to lock BIDV card online quickly on your phone. If you have any questions, please leave a comment at the end of the article. will support and advise you completely free of charge.



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