To get all your questions answered, the fastest way to get a loan at MCredit is to call MCredit switchboard for staff support. So what is the Hotline number at this financial unit, other contact channels to MCredit’s customer service? Please see the content of the article of Banktop below.

A brief introduction about MCredit . Financial Company

About MCredit . Financial Company
About MCredit . Financial Company

MCredit, whose full name is Mb Shinsei Finance Co., Ltd., was established in 2018 with the cooperation between two financial units with major shareholders being Military Commercial Joint Stock Bank and Shinsei Bank of Japan.

Operating under the management of the State Bank of Vietnam, in 2018 Mcredit reached a charter capital of up to 800 billion VND. The products and services that Mcredit provides mainly to customers are unsecured loans, cash loans, installment loans, etc.

Loan application at Mcredit is simple, fast and supports all types of customers across the country. With a team of experienced staff, attentive customer support, this is one of the financial companies that many customers trust and appreciate for their services today.

MCredit Customer Care phone number – MCredit Call Center

MCredit Customer Care phone number - MCredit Call Center
MCredit Customer Care phone number – MCredit Call Center

MCredit switchboard number is 1900 63 67 69. You can contact the customer service department of MCredit at the above phone number when you have problems that need support related to services, loan products, and financial services at the bank.

In order to best support and serve customers, MCredit’s Hotline operates 24/7 and always answers all customer questions as quickly as possible. Always bring the best experience to customers and provide timely and prompt support on the problems customers are facing.

MCredit hotline in some provinces and cities updated to the latest

To avoid the case that when calling MCredit’s Hotline, it is overloaded and cannot be contacted, you can call the Hotline number of each area, province/city where you live for faster support. Specifically, below is information for each province/city with address and phone number to help you easily contact.

MCredit Call Center in Hanoi

Address of branch, transaction office of MCredit finance company in Hanoi city with detailed Hotline number:

Tay Dang town, Ba Vi district, Hanoi02433863037
Hai Boi Commune, Dong Anh District, Hanoi02438810001
165 Cau Giay, Cau Giay District02437671111
A17 Ta Quang Buu, Bach Khoa Ward, Hai Ba Trung, Hanoi02436643612
No. 1 Minh Khai, Hai Ba Trung District, Hanoi02438634267
22 South Gate, Hoan Kiem, Hanoi02438255162
D2 Giang Vo, Ba Dinh District, Hanoi02439314017

MCredit Call Center in HCM

Address of branch, transaction office of MCredit financial company in Ho Chi Minh City with detailed Hotline number:

1026 Tan Ky Tan Quy Binh Hung Hoa, District Binh Tan02837503222
Rung Sat Road, Binh Phuoc Hamlet, Binh Khanh Commune, Can Gio02838742952
E2/9 Ho Hoc Lam Ward 5 Binh Tri Dong B, Binh Tan District02837520444
57/7 Ly Nam De, Hoc Mon Town02837103666
34-36 An Duong Vuong Street, Ward 9, District 502838354773
Luong Dinh Cua Street, Binh An Ward, District 20283745018

MCredit call centers in other provinces/cities

Address of branches and transaction offices of MCredit finance company in other provinces/cities with detailed Hotline number:

Thoai Ngoc Hau Street, An Phu Town, An Phu District, An Giang02963826764
No. 151 Hung Vuong Street, Hoang Van Thu Ward, Bac Giang City02043854916 or 02043857101
Ngu Nhan Thang Street Gia Binh, Bac Ninh02223 878999
155 Nguyen Van Linh, Vinh Trung Ward, Thanh Khe District, Da Nang City23613 614471
Nga Bac Hamlet, Liem Thuan Commune, Thanh Liem District, Ha Nam Province02363887145
Quang Trung Street, Dong Ve Ward, City. Thanh Hoa02373951313
No. 27 Le Loi, An Lao Town, Hai Phong02253872398

Functions of MCredit’s Customer Care Switchboard

Functions of MCredit's Customer Care Switchboard
Functions of MCredit’s Customer Care Switchboard

The function of the MCredit customer care switchboard when a customer calls, will provide information such as:

  • Check and look up information related to the loan contract at MCredit.
  • Instructions on procedures and processes to quickly apply for loans.
  • Provide contract code when customers forget information.
  • Introduce, support and advise on loan packages suitable to customer needs.
  • Answer questions, questions from customers related to MCredit.
  • Help customers look up branches and transaction points at MCredit.
  • Receive complaints from customers.

How much is the call fee to MCredit switchboard?

When calling the MCredit switchboard, customers will pay a fee of 1,000 VND/minute.

Other contact channels for MCredit’s customer service

In addition to contacting through MCredit’s switchboard number, you can also contact via other social channels to ask MCredit financial unit for assistance with the problem you are facing.

Other contact information at MCredit is as follows:

  • Name of unit: MB Shinsei Finance Co., Ltd (Mcredit)
  • Address: Floor 9, 10, 11, 12 MB Bank Building, No. 21 Cat Linh, Cat Linh Ward, Dong Da District, Hanoi.
  • Zalo:
  • Email: [email protected]
  • Facebook:

Experience calling Hotline MCredit for the best support

When contacting MCredit switchboard, for fast and accurate support, you should prepare and note the following contents:

  • Use the correct phone number registered for the service at MCredit when calling the unit’s Hotline number.
  • Prepare personal documents such as ID card/CCCD, credit contract number to be able to provide when requested by staff.
  • Present the problem you are facing briefly and fully so that the staff can quickly look up and handle it for you immediately.


Thus, the above article Banktop provided you with information about the MCredit switchboard number you can contact immediately when you have a problem with the service or loan at MCredit financial company. Call center staff will support 24/7 to serve customers and help you answer problems and questions you are facing.

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