Techcombank account is locked This is one of the most common problems faced by customers. Not everyone who encounters such a situation knows how to fix it. When the bank account is locked, many customers feel very uncomfortable. This greatly affects people’s transactions. So what to do when Techcombank’s bank account is locked? Let’s have a look at the article below.

The cause of Techcombank account being locked

Many customers still wonder what causes their account to be locked. Here we will introduce everyone to the reasons why Techcombank accounts are locked. Specifically, we invite you to consult with us below.Techcombank account is locked

  • Customers enter the wrong account password too many times.
  • Conduct unauthorized transactions that cause your account to be locked.
  • Customer enters wrong username or PIN of ATM card more than 3 times.
  • Entering the wrong OTP confirmation code will cause your bank account to be locked.
  • You are involved in a legal issue. Your bank should lock your account so it can be investigated.
  • Customers actively lock your bank account for certain reasons.
  • Your account has expired, so it is locked.
  • The customer has not made any transactions within 12 months.
  • The balance in your bank account is not enough to pay the maintenance fee.

Techcombank account is locked what to do?

So when Techcombank account is locked, how do you unlock it? This is definitely the question you ask when your bank account is locked. So how does Techcombank support customers to unlock their accounts? Here we will guide everyone how to proceed to unlock the account. Please feel free to join us for a detailed look at each of the ways below.

How to unlock Techcombank account on phone

With the application and service [email protected] Mobile allows customers to manage their bank accounts. And can conduct transactions such as Withdrawal, money transfer, money multiplication, …. And there are many other services developed by the bank on this service. So how to unlock using [email protected] Mobile application?

With your bank account locked, it is not possible to unlock the account at home. So you can’t use the [email protected] Mobile app to unlock your account. So to be able to proceed with unlocking your account, you can only go directly to the bank’s transaction counter.

Unlock Techcombank account at the counter

If your bank account is locked by entering the wrong PIN more than 3 times. Here we will guide you through the process of unlocking your account directly at the counter. Please feel free to join us below.Techcombank account is locked

  • Step 1: Please bring some identification documents such as: ID card/CCCD. Then go directly to the nearest Techcombank transaction counter branch to make it.
  • Step 2: Then you need to get the serial number at the entrance of the branch. And wait for the bank to call your name (If the bank calls you to the counter, please go to that counter to transact).
  • Step 3: Then meet a bank counselor and tell them your bank account has been locked. And ask the staff to help you unlock your bank account.
  • Step 4: At this point you need to give your identification to the bank staff. You will then need to provide some personal information as well as your bank account.
  • Step 5: The bank staff will then proceed to confirm your information. If the information you provide is correct, the bank will proceed to unlock the bank account for you.
  • Step 6: The banker will give you a new PIN. You will then proceed to activate your account by going to the nearest Techcombank ATM to change your PIN. After changing the PIN, your bank account will be used normally.

Is there a fee to unlock Techcombank account?

Currently, many customers wonder if there is a fee to unlock a bank account? With this question we would like to answer everyone as follows. Currently, Techcombank’s services are almost free of charge.

So when you proceed to unlock your bank account, you will get free banking. But in case the customer registers a new account, everyone will have to pay a fee of 50,000 VND. This fee will be credited directly to your bank account.

Some notes when using Techcombank account

Your bank account is where your assets are stored, so there are a few things people need to keep in mind:

  • Customers should not access strange links, unknown sources. Avoid hackers breaking into your bank account.
  • PINs and OTPs are very important, and should not be revealed to anyone.
  • When making transactions at an ATM, customers must enter the correct PIN. If you enter the wrong PIN too many times, your bank account will be locked.
  • Pay special attention to the problem of withdrawing money at ATMs associated with the bank. Unconnected ATMs will not support everyone’s transactions.
  • If your bank account has an error, please contact the bank switchboard for assistance.


Find out information Techcombank account is locked what to do? Instructions on how to unlock Techcombank account when locked. Some notes when using Techcombank bank accounts. Hope the above information will help everyone. If you have any questions, please leave feedback so that will guide and answer everyone.



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