In the process of using Vietinbank iPay, surely many customers will have the need to delete, cancel or close their online accounts. So, how does the process work? Simple or complicated?

All will be updated by nganhangnongthon fastest way to delete, cancel and close Vietinbank iPay online account on mobile phone 2022. Please save the article to proactively handle or guide your loved ones when encountering similar cases.

The fastest way to delete, cancel and close Vietinbank iPay online accounts on mobile phones 2022

No one can deny the convenient features that Vietinbank iPay brings during use. However, for some reason, the customer needs delete, cancel and close Vietinbank iPay online account on mobile phone.

So, is this transaction done or not? The answer here is that customers can only temporarily lock their ATM cards online on the app. As for the feature of deleting and canceling Vietinbank iPay accounts, which is still not supported by the bank, people have to do it directly at the counter.

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How to temporarily lock Vietinbank iPay online account on mobile phone

In the following cases, customers will automatically temporarily lock their Vietinbank iPay account, specifically:

  • Suspect an illegal intruder to the account stealing information, impersonation and fraud.
  • Want to suspend using services on Vietinbank iPay for a while.

Steps to temporarily lock Vietinbank iPay online account on mobile phone

Step 1: Login with User and Password to Vietinbank iPay account on mobile phone.

Step 2: At the main screen select “Card service“.

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Step 3: Continue to select the feature “Lock card“.

Step 4: Select the card account to be locked (if there are many Vietinbank accounts).

Step 5: Notification system: “Are you sure you want to lock the xxx . card?.” Please click “Lock card” to confirm the transaction.

Step 6: OTP code will be sent to your phone, you need to enter it in the corresponding box you are requesting.

Step 7: Lock Vietinbank card online on phone successfully.

How to cancel Vietinbank iPay account via call center

Vietinbank’s hotline is always open 24/7 to serve the maximum needs of customers. Therefore, if there is a need to cancel an account, people can take the following steps:

Steps to cancel Vietinbank iPay account via call center

Step 1: Contact Vietinbank hotline 1900 55 88 68.

Step 2: Discuss the need to cancel Vietinbank account with the operator.

Step 3: Provide information to verify customer identity at the request of staff.

Step 4: The bank will check the information, if there are no errors/abnormalities, the Vietinbank account will be canceled immediately.

Step 5: Return the ATM card for the bank to destroy.

Thus, with this method, you will be guided by the bank in detail, dedicated step by step to make the transaction quickly. Please pick up the phone and call Vietinbank’s switchboard when you have any problems that need support or answers!

How to close Vietinbank iPay account at bank counters

One of the “traditional” transaction methods that people do the most is going to the transaction office of Vietinbank. Here, all problems and needs of customers will be solved quickly and thoroughly.

Customers will close Vietinbank account in specific cases such as:

  • No longer need to use Vietinbank bank account, will switch to another bank instead.
  • I haven’t used a Vietinbank account for a long time, so I want to pay it to avoid incurring fees: maintenance fee, annual fee, service fee, etc.

Therefore, if you want to close your Vietinbank account at the bank, you can refer to the following steps.

Steps to close Vietinbank iPay account directly at bank counters

Step 1: Move to the branch/transaction office of Vietinbank closest to where you live/work.

Step 2: Provide ID/CCCD and discuss the need to close the account with the counter staff.

Step 3: Fill out the Vietinbank account closing request form provided by the bank.

Step 4: Return the completed form with correct information to the employee.

Step 5: The trader checks and compares the information on the system, if it is completely matched, he will execute the order to close the account immediately.

Step 6: Account closed successfully, please bring your identification and leave the bank counter.

*Note: If you want to transact directly at a bank, you need to keep track of the working time of each branch. Normally, Vietinbank will support customers from Monday to Saturday morning and during office hours.

Is there any fee to delete, cancel and close Vietinbank iPay account?

Transactions of deleting, canceling, closing Vietinbank account will not incur any fee. Customers will be completely free of charge when following the process detailed in the above section.

However, in some special cases, Vietinbank will still collect additional fees. For example, your account is in a negative state, so you need to pay these fees first before you can close the account as requested.

Frequently asked questions about Vietinbank iPay account

What are the main features set up on Vietinbank iPay application?

With the desire to bring the best experience to its customers, Vietinbank has constantly improved and developed many new features on Vietinbank iPay, such as:

main featureSpecifically
Quick login
  • Username and password.
  • Or by fingerprint.
Manage personal finance
  • Follow the chart of account balances.
  • Monitor changes in account types registered at Vietinbank.
Transfer
  • Bank transfer in Vietinbank.
  • Bank transfer outside Vietinbank.
  • Transfer money to another bank card number.
  • Manage beneficiary directory.
Pay the bill
  • Recharge mobile phones for yourself and your loved ones.
  • Pay bills (electricity, postpaid mobile, airfare, water, ADSL,…).
Online Savings
  • Send savings online.
  • All savings.
Loan repayment
  • Pay off credit card debt.
  • Regular loan repayment.
Shopping
  • Ticket booking.
  • Online shopping on e-commerce platforms.
QR Pay
  • Pay by QR code at restaurants, supermarkets and other preferential points.

How to transfer money inside and outside Vietinbank on the simple app

To transfer money inside and outside Vietinbank, people need to follow the following instructions.

Transfer within Vietinbank

Step 1: Log in to Vietinbank iPay app on your phone.

Step 2: At the main screen, select the function “Transfer“.

Step 3: Continue to select “Transfer within Vietinbank“.

Step 4: Enter full transaction information including:

  • Transfer account.
  • Accounts get.
  • Transfer amount.
  • Transfer content.
  • Authentication method.

Step 5: Confirm the transaction by OTP code after checking the correct information.

Step 6: Receive notification of successful transaction results.

Bank transfer outside of Vietinbank

Similar to an internal transfer, people need to do the following:

Step 1: Log in to Vietinbank iPay on your phone.

Step 2: Select function “Transfer” at the home screen.

Step 3: Select “Bank transfer outside of Vietinbank“.

Step 4: Enter complete transaction information including:

  • Transfer account.
  • Receiving account (Account number/Bank/Name of beneficiary).
  • Transfer amount.
  • Transfer content.
  • Authentication method.

Step 5: Confirm the transaction by OTP code after checking the correct information.

Step 6: Receive notification of successful transaction results.

How to top up your phone and save money online on Vietinbank iPay effectively

Recharge mobile phones and send savings online are the two most popular transactions on Vietinbank iPay app. Let’s find out how to do it!

How to top up mobile money on Vietinbank iPay

Step 1: Access the Vietinbank iPay app on your phone.

Step 2: At the main screen select the function “Recharge your phone” and “Enter the phone number to recharge“.

Step 3: Enter transaction information:

  • Denomination to be loaded.
  • Home network.

Step 4: Confirm the transaction by OTP code after checking the input information.

Step 5: Recharge the phone successfully.

How to send savings online on Vietinbank iPay app

Step 1: Access the Vietinbank iPay app on your phone.

Step 2: At the main screen, select the function “Savethen select “Send savings online” and choose a deposit term.

Step 3: Enter full transaction information including:

  • Form of handling when due.
  • Savings account.
  • Savings deposit amount.
  • Authentication method.
  • Agree to savings deposit terms and conditions.

Step 4: Confirm transaction by OTP code after checking all information.

Step 5: Successfully deposited online savings on Vietinbank iPay app.

With the information that has just been shared in detail about fastest way to delete, cancel and close Vietinbank iPay online account on mobile phone 2022 above. Hope everyone will do it successfully and remember to only open a bank account when there is a real need to use it. Because, this is a way to avoid incurring fees or time-consuming deletion, cancellation, and closing transactions. If you still have any questions, please leave a message in the comment section below, the website will receive and respond to readers promptly.

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