When contacting VietCredit switchboard, you will be supported by a consultant and answered any questions you are facing. If you are in need of a loan at VietCredit or want to look up information about loan services but do not know how much is VietCredit’s Hotline number to contact. Then follow ‘s posts Banktop below.

About VietCredit financial company

About VietCredit financial company
About VietCredit financial company

VietCredit is also known as Tin Viet Finance Joint Stock Company licensed by the bank in 2018. After more than 10 years of development, VietCredit is one of the growing and growing financial companies. I am currently in the financial industry.

Currently, VietCredit supports and provides financial products and services similar to other financial companies to customers nationwide. With the criteria of safety, speed and convenience. VietCredit has solved many financial support problems when customers need to borrow capital.

VietCredit customer care portals

The current customer care portals at VietCredit, when you have a problem that needs support, you can chat with VietCredit’s staff via Zalo or live chat for support via the Website application.

Chat with support staff via Zalo

To chat with support staff via Zalo, you access the main website of VietCredit and look in the lower right corner there will be a “Zalo” icon.

You click on the icon to log in to your Zalo account, then you can chat directly about the problem you are having with the customer service staff at VietCredit.

Live chat with VietCredit

In addition, you can also send questions directly to VietCredit’s financial unit through the Website. To chat directly, after you have visited VietCredit’s Website.

In the bottom right corner of the screen, select the message icon and fill in the required information. Then click “Start” and you are done.

VietCredit Call Center – VietCredit Hotline in provinces

To contact VietCredit switchboard, you can call via the following 2 Hotline numbers: (028) 6285 8185 or 1900 6515

In the case when you have problems, questions about loan products and services at the unit need to be handled quickly. VietCredit Hotline will operate 24/7 to serve when customers call.

Functions of VietCredit Customer Care Call Center

The function of VietCredit Customer Care Center when a customer calls, will provide information such as:

  • Consulting, answering questions about loan packages, card products and services at VietCredit financial company.
  • Guiding customers in the registration process, applying for a loan or opening a card at the unit.
  • Help customers look up loan information, contract code.
  • Educate customers on how to pay their loans.
  • Lock the card when there is a problem.
  • etc… And many other related services.
Contact VietCredit call center for the best advice on products and services
Contact VietCredit call center for the best advice on products and services

Which areas does VietCredit finance company support?

VietCredit finance company supports all subjects across 63 provinces and cities in Vietnam. And customers anywhere can contact VietCredit through the Hotline number at the unit.

Is there a fee to call VietCredit switchboard?

When calling VietCredit switchboard, customers will pay a fee of 1,000 VND/minute.

What to do when you can’t call VietCredit Customer Care Center?

When you are unable to contact VietCredit’s customer service center to resolve and need assistance with the problem you are facing. You can contact us by other means such as:

  • Visit the head office in person if you are near that area at the address:

In Hanoi: 17th floor, Mipec Tower, 229 Tay Son, Dong Da District.

In Ho Chi Minh: 9th floor, Dreamplex Building 195, 195 Dien Bien Phu, Binh Thanh District.

  • Contact via Email: [email protected]
  • Contact via chat Zalo, chat directly on VietCredit’s Website as we have instructed above.

Some notes when contacting VietCredit call center

When contacting VietCredit switchboard, for fast and accurate support, you should prepare and note the following contents:

  • Prepare personal papers such as ID card/CCCD, contract number so that when the employee asks for it, they can provide it immediately.
  • When calling VietCredit switchboard, please use the correct phone number registered for the service and loan application at VietCredit.
  • If you cannot contact the customer service staff via the VietCredit switchboard, please refer to other contact methods so that the problem can be handled as quickly as possible.
  • Note the working time frame when calling VietCredit switchboard.


Posts on Banktop provided you with contact information VietCredit switchboard when there is a problem, the problem needs support. This is a form of quick problem solving at the bank and is chosen by many customers. Therefore, if you are using the service at VietCredit, please save the Hotline number of this unit so that when you need it, you can find it right away.

The article was edited by: Banktop.vn


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